At Executive Transport & Associates, we are committed to providing you with a reliable and stress-free car shipping experience. To ensure transparency and customer satisfaction, we have established comprehensive "Terms and Conditions with Refund Policy" for credit card processing. This document outlines the key aspects of these policies, which are designed to protect your interests and maintain the quality of our services.
Before we initiate the car shipping process, we provide you with a detailed cost estimate, which considers factors such as the type of vehicle, distance, chosen shipping method, and any additional services you may require. The final invoice will be based on the actual services provided. To secure your vehicle's transportation, we require a deposit, with the amount communicated during the initial estimation process. The remaining balance is due upon successful delivery prior to offloading the vehicle(s). We accept credit card payments for your convenience and security.
The protection of your personal information and payment details is our utmost priority. We process all credit card information securely and in compliance with industry standards, ensuring the highest level of protection and confidentiality for your data.
If you need to cancel the car shipping for any reason, please notify us as soon as possible (two days prior to pick up date). Our cancellation policy will apply, and we will work with you to process any applicable refunds in accordance with our refund policy. If you find it necessary to reschedule the shipping, please contact us in advance. We will do our best to accommodate your new schedule and make any necessary adjustments to the billing.
To be eligible for a refund, you must meet specific criteria: If you cancel the car shipping within the specified cancellation window outlined in your agreement, you are eligible for a refund of your deposit. In cases where we fail to provide the services as agreed upon due to our fault, you may be eligible for a refund or an adjustment to the final invoice. To request a refund, contact our dedicated customer support team with all relevant details. Refunds will be issued to the credit card used for the payment, with the processing timeframe varying depending on your financial institution.
To ensure a smooth and accurate car shipping process, it is essential to provide precise and up-to-date information about your vehicle. Any discrepancies or changes should be communicated to us promptly to avoid billing discrepancies. We also request your full cooperation during the car shipping process by following our guidelines and working collaboratively with our transport team.
In conclusion, at Executive Transport & Associates, we aim to provide you with a seamless and worry-free car shipping experience. These "Terms and Conditions with Refund Policy" for credit card processing are in place to safeguard your interests and maintain the quality of our services. We value your trust and strive for transparency, security, and customer satisfaction in every aspect of our business. If you have any questions or concerns about our policies, please feel free to reach out to our customer support team. Thank you for choosing Executive Transport & Associates Shipping for your car shipping needs, and we look forward to serving you with care and excellence. Your vehicle is in safe hands with us.
Executive Transport and Associates is specialty transportation and other logistics provider in the US. The Company provides premium asset-heavy and asset-light based solutions to inclusive new and previously-owned vehicle markets, specializing in complete vehicle transportation.
Address:
College Park, MD 20740
